Privacy policy
Effective Date:
Feb 24, 2025
Rubi.Agency respects your privacy
This policy explains how we collect, use, and protect your information.
1. Introduction
At Rubi.Agency, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with us online or offline.
2. Contact Details
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Rubi.Agency
218 Hutton Road
Shenfield, CM15 8NR
Email: info@rubi.agency
Phone: 020 3337 8929
3. Information We Collect
We collect personal information that you provide to us directly, including:
Name – For identification and personalised communication.
Email Address – To respond to inquiries, provide updates, and send marketing materials if you opt-in.
Phone Number – For direct communication regarding services or inquiries.
We also collect information automatically through cookies and analytics tools when you visit our website. This may include your IP address, browsing behaviour, and device information.
4. How We Use Your Information
We use the information we collect for the following purposes:
Communication – To respond to inquiries and provide customer support.
Marketing – To send promotional emails about our services, industry updates, or special offers (if you have given consent).
Service Improvement – To analyse user behaviour on our website and improve our services.
Legal Compliance – To comply with legal requirements and obligations.
5. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your information with:
Service Providers – Third-party companies that help us operate our business, such as email marketing platforms or website hosting providers.
Legal Authorities – When required by law, to protect our rights or comply with legal obligations.
6. Data Security
We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have rights regarding your personal data, including:
Access – You can request a copy of the personal data we hold about you.
Correction – You can request corrections to inaccurate or incomplete information.
Erasure – You can request the deletion of your data in certain circumstances.
Opt-out – You can withdraw consent for marketing emails at any time by clicking the unsubscribe link or contacting us.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, improve website functionality, and analyse traffic. Cookies are small text files stored on your device that help us recognise you when you return to our site. Below is a breakdown of the types of cookies we use:
Types of Cookies We Use
Essential Cookies – These are necessary for the website to function properly, allowing core functionalities such as security, network management, and accessibility.
Analytical Cookies – These cookies help us understand how visitors interact with our website by collecting anonymous information on metrics such as page views, traffic sources, and user behaviour. We use third-party analytics services like Google Analytics for this purpose.
Functional Cookies – These cookies enable us to remember your preferences and provide a more personalised experience, such as saving language settings or login details.
Marketing and Advertising Cookies – These cookies track your browsing habits to deliver targeted advertisements that are relevant to you. They may be set by us or by third-party advertisers.
Managing Cookies
You have the option to accept or reject cookies through your browser settings. Most browsers allow you to block or delete cookies from specific websites or all websites in general. However, disabling cookies may affect the functionality of our website. To manage your cookie preferences, you can:
Adjust settings in your browser to refuse cookies.
Use opt-out tools provided by third-party services like Google Analytics.
Click on our website’s cookie banner to customise preferences.
Third-Party Cookies
In some cases, third-party service providers set cookies on our website to help us analyse traffic, provide customer support, or deliver advertisements. We do not control the placement of these cookies, and users should review the privacy policies of these third parties to understand their practices.
We regularly review and update our cookie usage in compliance with applicable data protection laws. If you have any questions about how we use cookies, please contact us at info@rubi.agency. Our website uses cookies to enhance user experience and analyse website traffic. You can control cookie settings through your browser preferences.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites, and we encourage users to read their policies.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact us
For any privacy-related questions, concerns, or data requests, please contact us at:
Rubi.Agency
218 Hutton Road
Shenfield, CM15 8NR
Email: info@rubi.agency
Phone: 020 3337 8929